Customer information
Policies & terms.
Draft for client review. These policies must be validated against Benawealth’s confirmed fulfilment, payment, refund and privacy practices before publication.
Digital product fulfilment
Digital products will be delivered electronically through the confirmed delivery method after successful payment. Customers are responsible for providing an accurate email address and maintaining access to their account or download link.
Refunds and exchanges
Because digital products are supplied electronically, purchases are generally non-refundable once access or download has been provided, except where required by applicable law or where the product is materially defective. The final refund window and process remain to be confirmed.
Licence and permitted use
Unless otherwise stated, purchased resources are licensed to the buyer for personal or internal business use. They may not be resold, redistributed, publicly shared or presented as the buyer’s original work.
Privacy
Benawealth will collect only the information reasonably required to process enquiries, fulfil orders and provide relevant customer support. The final privacy notice must identify the data controller, contact channel, retention approach and any third-party processors.
Educational disclaimer
Resources are provided for general educational and informational purposes. They do not constitute legal, financial, tax or other regulated professional advice. Customers should obtain appropriate advice for their specific circumstances.